ISSUE | TRI TH

ISSUE	Date	Customer	Machine, Model, Serial No.	Problem	Progress	Executor	Status	Priority
Auto calibration can't complete	May 27, 2026	Calcomp	AXI,TR7600 SII, T200970082001	- After replacing the new x-ray tube. Didn't calibration completed yet. After Res Calibration(shifts method), the x-ray image will be worse. Center Alignment calibration can't pass due to image not good, the SW can't alignment the two square boxes.	- RD remote to check and redo Auto calibration again. - RD said, the value of the Tube's z-axis movement is incorrect. - Scott will help contact production line guys to check this issue	Khaw	open	MEDIUM
Auto calibration can't complete	May 29, 2026	Calcomp	AXI,TR7600 SII, T200970082001	- After replacing the new x-ray tube. Didn't calibration completed yet. After Res Calibration(shifts method), the x-ray image will be worse. Center Alignment calibration can't pass due to image not good, the SW can't alignment the two square boxes.	- RD remote to check and redo Auto calibration again. - RD said, the value of the Tube's z-axis movement is incorrect. - Scott will help contact production line guys to check this issue 29/5 - After Scott confirmation with RD, the issue may be related to abnormal motion movement. We would like to ask you to use the motion controller to perform a movement test during next onsite visit. Please verify whether the stage can reach the specified position correctly. For example, input a movement distance of 10000 and check whether the stage actually moves 1 cm.	Khaw	on going	MEDIUM
Auto calibration can't complete	June 5, 2026	Calcomp	AXI,TR7600 SII, T200970082001	- After replacing the new x-ray tube. Didn't calibration completed yet. After Res Calibration(shifts method), the x-ray image will be worse. Center Alignment calibration can't pass due to image not good, the SW can't alignment the two square boxes.	- 4/6 Asked the customer to check the motion movement of tube x-ray and camera, customer checked the motion movement of tube x-ray completed, the XYZ axis is move correctly. Customer will be looking free time to check the XYZ axis of camera	Khaw	on going	MEDIUM
Auto calibration can't complete	June 12, 2026	Calcomp	AXI,TR7600 SII, T200970082001	- After replacing the new x-ray tube. Didn't calibration completed yet. After Res Calibration(shifts method), the x-ray image will be worse. Center Alignment calibration can't pass due to image not good, the SW can't alignment the two square boxes.	- 4/6 Asked the customer to check the motion movement of tube x-ray and camera, customer checked the motion movement of tube x-ray completed, the XYZ axis is move correctly. Customer will be looking free time to check the XYZ axis of camera - It is stilling customer to check motion movement	Khaw	on going	MEDIUM
Auto calibration can't complete	June 19, 2026	Calcomp	AXI,TR7600 SII, T200970082001	- After replacing the new x-ray tube. Didn't calibration completed yet. After Res Calibration(shifts method), the x-ray image will be worse. Center Alignment calibration can't pass due to image not good, the SW can't alignment the two square boxes.	- Waiting customer looking free time to check the XYZ axis of camera	Khaw	on going	MEDIUM
Auto calibration can't complete	June 25, 2026	Calcomp	AXI,TR7600 SII, T200970082001	- After replacing the new x-ray tube. Didn't calibration completed yet. After Res Calibration(shifts method), the x-ray image will be worse. Center Alignment calibration can't pass due to image not good, the SW can't alignment the two square boxes.	- Waiting customer looking free time to check the XYZ axis of camera	Khaw	on going	MEDIUM