ISSUE Date Customer Machine, Model, Serial No. Problem Progress Executor Status Priority

Delta15 : Cylinder screw problem

March 20, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

checking with HQ

Nott on going MEDIUM

Delta15 : Cylinder screw problem

March 20, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

checking with HQ

Nott open MEDIUM

Delta15 : Cylinder screw problem

March 27, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

- Gary advise to adjust the top screw.
- I advise customer to try this, waiting feedback from customer.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

April 3, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

- After customer adjust the top screw, it is ok. The press unit move up slower.
- Consult with Gary, should I change the stripped bottom screw or not.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

April 10, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Consult with HQ what part should be changed

Nott on going MEDIUM

Delta15 : Cylinder screw problem

April 17, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Consult with HQ what part should be changed

Nott on going MEDIUM

Delta15 : Cylinder screw problem

April 24, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

20260424 - Asked customer if you want to send cylinder back to Taiwan or not, waiting feedback from customer.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

May 1, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Order the new parts from Taiwan.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

May 8, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Waiting the new parts from Taiwan.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

May 15, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Waiting the new parts from Taiwan.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

May 22, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Waiting schedule from customer to change the part.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

May 29, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Waiting schedule from customer to change the part.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

June 5, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Waiting schedule from customer to change the part.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

June 12, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Waiting schedule from customer to change the part.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

June 19, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Waiting schedule from customer to change the part.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

June 26, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Waiting schedule from customer to change the part.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

July 3, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Waiting schedule from customer to change the part.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

July 10, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Waiting schedule from customer to change the part.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

July 17, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Plan to change at the end of July.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

July 24, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Plan to change at the start of August.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

July 31, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Plan to change at the start of August.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

Aug. 7, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

Plan to change at the 2nd week of August.

Nott on going MEDIUM

Delta15 : Cylinder screw problem

Aug. 14, 2026 NA ICT,NA, NA

the press unit moves up with much more force than usual and produces a loud impact noise compared to a normal machine.

The screws and nuts are too big. No tools for remove them.
Send email to ask Taiwan QA team for the screws and nuts size.

Nott on going MEDIUM