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ISSUE Date Customer Machine, Model, Serial No. Problem Progress Executor Status Priority

SVI_TR518 SII send DCL to random path

 July 20, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Consult HQ

 Nott open MEDIUM

SVI_TR518 SII send DCL to random path

 July 25, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Send more information to HQ

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Aug. 1, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Send more information to HQ

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Aug. 8, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Waiting feedback from HQ.
- Suggest customer to check their Shop Floor server log.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Aug. 15, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Waiting feedback from HQ.
- Suggest customer to check their Shop Floor server log.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Aug. 22, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Waiting feedback from HQ.
- Suggest customer to check their Shop Floor server log.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Aug. 29, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- It occurs again.
- Send e-mail to HQ.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Aug. 29, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- It occurs again.
- Send e-mail to HQ.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Sept. 5, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- It occurs again.
- Send e-mail to HQ.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Sept. 12, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Request folder zip from customer.
- Waiting for customer.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Sept. 19, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Request folder zip from customer.
- Waiting for customer.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Sept. 26, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Request folder zip from customer.
- Waiting for customer.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Oct. 3, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Request folder zip from customer.
- Waiting for customer.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Oct. 10, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Request folder zip from customer.
- Waiting for customer.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Oct. 17, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Request folder zip from customer.
- Waiting for customer.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Oct. 24, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Request folder zip from customer.
- Waiting for customer.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Oct. 31, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Request folder zip from customer.
- Waiting for customer.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Nov. 7, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Request folder zip from customer.
- Waiting for customer.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Nov. 14, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Request folder zip from customer.
- Waiting for customer.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Nov. 21, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Request folder zip from customer.
- Waiting for customer.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Nov. 28, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Request folder zip from customer.
- Waiting for customer.

 Nott on going LOW

SVI_TR518 SII send DCL to random path

 Dec. 2, 2025 SVI ICT,TR 518 SII, T20014B0011-004

machine send DCL to other setting path randomly.

- Request folder zip from customer.
- Waiting for customer.

 Nott on going LOW