| ISSUE | Date | Customer | Machine, Model, Serial No. | Problem | Progress | Executor | Status | Priority |
|---|---|---|---|---|---|---|---|---|
X-Ray image quality going blur after change the 2D fixture |
March 20, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Did redo the software limit position follow your SOP, after setting completed the X-ray image quality is still blurred, it is not as sharp as before. |
Khaw | open | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
March 27, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Did redo the software limit position follow your SOP, after setting completed the X-ray image quality is still blurred, it is not as sharp as before. |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
April 3, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Did redo the software limit position follow your SOP, after setting completed the X-ray image quality is still blurred, it is not as sharp as before. |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
April 10, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Did redo the software limit position follow your SOP, after setting completed the X-ray image quality is still blurred, it is not as sharp as before. |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
April 17, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Did redo the software limit position follow your SOP, after setting completed the X-ray image quality is still blurred, it is not as sharp as before. |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
April 24, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Did redo the software limit position follow your SOP, after setting completed the X-ray image quality is still blurred, it is not as sharp as before. |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
May 2, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Did redo the software limit position follow your SOP, after setting completed the X-ray image quality is still blurred, it is not as sharp as before. |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
May 8, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Did redo the software limit position follow your SOP, after setting completed the X-ray image quality is still blurred, it is not as sharp as before. |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
May 15, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Did redo the software limit position follow your SOP, after setting completed the X-ray image quality is still blurred, it is not as sharp as before. -RD Henry and PM Richard checked the issue with us together, but the root cause has not been identified yet. |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
May 21, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
-RD Henry and PM Richard checked the issue with us together, but the root cause has not been identified yet. - This week customer postponed the plan due to has end customer visit the site |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
May 29, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
29 May |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
June 5, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
29 May |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
June 12, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Maxym suggest to redo calibration by use official version |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
June 19, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Maxym suggest to redo calibration by use official version |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
June 25, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Maxym suggest to redo calibration by use official version |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
July 3, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Did auto calibration with official version (3.6.92.2 20260401) after calibration the X-ray image still blurry. |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
July 10, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- RD suggested 2. Set the COM port to 1 and configure the following settings: |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
July 16, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Collected the log files from PuTTy software and screenshot them, report back to the RD team. |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
July 24, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Sent the registry from TRI folder to Max |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
July 30, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Sent the registry from TRI folder to Max |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
Aug. 7, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Sent the registry from TRI folder to Max |
Khaw | on going | MEDIUM |
X-Ray image quality going blur after change the 2D fixture |
Aug. 11, 2026 | Hanwha | AXI,TR7600SIIIPlus, T2002940074-001 | the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit. |
- Waiting HQ confirm whether will we should replace the tube or not |
Khaw | on going | MEDIUM |