ISSUE Date Customer Machine, Model, Serial No. Problem Progress Executor Status Priority

X-Ray image quality going blur after change the 2D fixture

March 20, 2026 Hanwha AXI,TR7600SIIIPlus, T2002940074-001

the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit.

- Did redo the software limit position follow your SOP, after setting completed the X-ray image quality is still blurred, it is not as sharp as before.

Khaw open MEDIUM

X-Ray image quality going blur after change the 2D fixture

March 27, 2026 Hanwha AXI,TR7600SIIIPlus, T2002940074-001

the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit.

- Did redo the software limit position follow your SOP, after setting completed the X-ray image quality is still blurred, it is not as sharp as before.
- Request the calibration jig from HQ. In process waiting calibration from HQ

Khaw on going MEDIUM

X-Ray image quality going blur after change the 2D fixture

April 3, 2026 Hanwha AXI,TR7600SIIIPlus, T2002940074-001

the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit.

- Did redo the software limit position follow your SOP, after setting completed the X-ray image quality is still blurred, it is not as sharp as before.
- Request the calibration jig from HQ. In process waiting calibration from HQ

Khaw on going MEDIUM

X-Ray image quality going blur after change the 2D fixture

April 10, 2026 Hanwha AXI,TR7600SIIIPlus, T2002940074-001

the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit.

- Did redo the software limit position follow your SOP, after setting completed the X-ray image quality is still blurred, it is not as sharp as before.
- Request the calibration jig from HQ. In process waiting calibration from HQ

Khaw on going MEDIUM

X-Ray image quality going blur after change the 2D fixture

April 17, 2026 Hanwha AXI,TR7600SIIIPlus, T2002940074-001

the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit.

- Did redo the software limit position follow your SOP, after setting completed the X-ray image quality is still blurred, it is not as sharp as before.
- Request the calibration jig from HQ. In process waiting calibration from HQ

Khaw on going MEDIUM

X-Ray image quality going blur after change the 2D fixture

April 24, 2026 Hanwha AXI,TR7600SIIIPlus, T2002940074-001

the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit.

- Did redo the software limit position follow your SOP, after setting completed the X-ray image quality is still blurred, it is not as sharp as before.
- Request the calibration jig from HQ. In process waiting calibration from HQ

Khaw on going MEDIUM

X-Ray image quality going blur after change the 2D fixture

May 2, 2026 Hanwha AXI,TR7600SIIIPlus, T2002940074-001

the X-ray image quality is worse after changing to the new 2D fixture lighting. You can see the images as an attachment. In my opinion, the X-ray image is not sharpe same as before, and edge of the components have blurred a bit.

- Did redo the software limit position follow your SOP, after setting completed the X-ray image quality is still blurred, it is not as sharp as before.
- Request the calibration jig from HQ. In process waiting calibration from HQ

Khaw on going MEDIUM